Police are investigating an incident in which a member of staff of Southeastern railway told a cyclist who had fallen off his bike and asked for a first aid kit to “get out of this f*ck*ng station now.”
Tibi Morackik, aged 45, was bleeding and bruised when he arrived at High Brooms station on the outskirts of Tunbridge Wells in Kent last Thursday afternoon having come off his bike on the way there – but instead found himself on the receiving end of a four-letter tirade.
"I came to the station and told him something like 'I need a ticket to London, but firstly please could you help me with a first aid kit? I had an accident on my bike going downhill to the station'," he told Kent Live, which has footage of the incident.
After the member of staff insulted him, he started filming their exchange with his phone, with footage showing him displaying the injuries to his hand and wrist, with the railway employee then telling him to “get out of this f*ck*ng station."
Mr Morackik said: "I called 999 and the British Transport Police came about 20 minutes later.
"The police were nice, they gave me first aid and asked what happened. They were really professional.
"One officer helped me and the other spoke with him and watched the station's CCTV."
Referring to the Southeastern employee, he said: "I was really disappointed from his reaction. He didn't try to help at all. Instead he was angry and aggressive."
"I cannot imagine reacting like that in his shoes," he continued. "It wasn't a bad injury, I just wanted to clean it.
"I work as security in a local pub. Just a few weeks ago I saw a girl with an injury on another side of the road, we helped her to our pub and gave her first aid.
"How somebody can be such antisocial? No empathy at all?"
"I don't want this situation to happen again.
"I hope that the member of staff will be trained properly to give first aid, or he should be moved to different position, where he doesn't have contact with customers."
British Transport Police have appealed for witnesses, with a spokesman saying: "Officers were called to High Brooms station at 3.53pm yesterday (June 12) following a report of an altercation between a man and a member of staff.
"Enquiries into the incident are currently ongoing and anyone who witnessed what happened is asked to contact BTP by texting 61016 or calling 0800 40 50 40 quoting reference 362 of 12/06/19."
A Southeastern spokesman said: "We can’t comment on staff matters but we are investigating this incident as a matter of urgency."
Born in Scotland, Simon moved to London aged seven and now lives in the Oxfordshire Cotswolds with his miniature schnauzer, Elodie. He fell in love with cycling one Saturday morning in 1994 while living in Italy when Milan-San Remo went past his front door. A daily cycle commuter in London back before riding to work started to boom, he's been news editor at road.cc since 2009. Handily for work, he speaks French and Italian. He doesn't get to ride his Colnago as often as he'd like, and freely admits he's much more adept at cooking than fettling with bikes.