Garmin acquires Tacx in bid to take a slice of the indoor training market

See 59 wrote:

Five posts of utter sh*t posted by moaning t*ssers and one good post linking to an article that explains the purchase and the future of the companies, written by someone who actually knows a thing or two about the business and products.

So many people have been burnt by Garmin and their software updates, myself included. It's not good enough with the very high price they are charging.

Also had a 1000 die spectacularly on me. They used to offer a good support deal whereby you get a heavily discounted refurb model for items out of warranty...unfortunately this was no longer a good deal by the time i needed to use it.

Most of my friends like myself have jumped ship to Wahoo.

They just work...simply and with double the battery life. And half the cost...

StoopidUserName wrote:

See 59 wrote:

Five posts of utter sh*t posted by moaning t*ssers and one good post linking to an article that explains the purchase and the future of the companies, written by someone who actually knows a thing or two about the business and products.

So many people have been burnt by Garmin and their software updates, myself included. It's not good enough with the very high price they are charging. Also had a 1000 die spectacularly on me. They used to offer a good support deal whereby you get a heavily discounted refurb model for items out of warranty...unfortunately this was no longer a good deal by the time i needed to use it. Most of my friends like myself have jumped ship to Wahoo. They just work...simply and with double the battery life. And half the cost...

You need to frequent more bike forums then. Loads of tails of failing Bolts with black screens of death and folk returning multiple units because they don't work out of the box. Have a scan on Bike Radar for a start.

See 59 wrote:

You need to frequent more bike forums then. Loads of tails of failing Bolts with black screens of death and folk returning multiple units because they don't work out of the box. Have a scan on Bike Radar for a start.

Garmin have earned their dubious reputation from more than just their range of bike computers.  

The DC Rainmaker analysis completely ignores the possibility that whilst Tacx will continue to exist, it is likely (as in most acquisitions) to become increasingly aligned with the parent company as time goes on.  That would represent a significant degredation in standards.

StoopidUserName wrote:

See 59 wrote:

Five posts of utter sh*t posted by moaning t*ssers and one good post linking to an article that explains the purchase and the future of the companies, written by someone who actually knows a thing or two about the business and products.

So many people have been burnt by Garmin and their software updates, myself included. It's not good enough with the very high price they are charging. Also had a 1000 die spectacularly on me. They used to offer a good support deal whereby you get a heavily discounted refurb model for items out of warranty...unfortunately this was no longer a good deal by the time i needed to use it. Most of my friends like myself have jumped ship to Wahoo. They just work...simply and with double the battery life. And half the cost...

I was a long term Wahoo user - starting with their iPhone bike case, several sensors, and finally the RFLKT & RFLKT+, all back-ended with the Wahoo Fitness app

They were a monumental ball ache more often than not but met my brief so I perservered with them. Every single product I owned (other than the most recent sensors) died eventually, and the app started losing rides last spring.

I loved their approach and that they disrupted the market, and they are genuine innovators that have benefitted every cyclist interested in tracking their performance but I've now swapped to an Edge 130, zero issues since. I was expecting a battle with the well-publicised issues but you have to remember they have such a large user base and therefore you're more likely to find issues if you go looking.

Garmin undoubtedly lack on the customer service front but so do Wahoo - they just don't have the backing to carry a large customer service organisation. They try to be responsive to tech support requests - I actually contributed fixes to the product in the early days of Android support - but fundamentally some of their products have had design issues. Pairing on the RFLKTs being a prime example.

See 59 wrote:

Five posts of utter sh*t posted by moaning t*ssers and one good post linking to an article that explains the purchase and the future of the companies, written by someone who actually knows a thing or two about the business and products.

It's you who are the moaning tosser. Simply because others have a different experience and opinion to your own. Enjoy your flaky Garmin.